Common Queries

Looking for more info about one of our products or services? Check out our list of frequently asked questions below for some quick answers. If you can’t find the answer, get in touch.

How are your soaps made?

OAD soaps are made through the cold process method which is a traditional method of soapmaking, relying on the natural saponification process. This is where oils are combined with an alkali (such as sodium hydroxide)and over time the water content evaporates leaving a solid form. Each soap is cured for minimum 4 weeks before being available to purchase. The longer the soap is cured the longer the soap lasts.

How long will a bar of soap last?

This is completely dependent on your shower habits. Typically OAD soaps last 4 - 5 weeks. Allowing the soap to dry in between uses will prolong the soaps life cycle

Can I wash my face with OAD soaps?

Do you accept returns?

OAD is completely natural and no essential oils or fragrance is in our face and body soaps in order for you to use it on your face. Note if you purchase any of the fragranced soaps these should not be used on your face due to your face being delicate and fragrance oils should never be used on your face in any product.

If product is used we cannot accept a return for hygiene reasons.

What are the payment options?

We are currently not selling online but we hope to pop up in a store near you soon. Contact us for how you can purchase.

What is the shelf life of an OAD soap bar?

Since we do not include any artificial preservatives, our products only last as long as the ingredients we put in them. Our bars last an average of 6 months from opening. Before using, we recommend keeping our products out of any direct sunlight and at room temperature.

Are your products Vegan?

Always.

wholesale enquiries?

Please email us your business name, location, phone number and your query.